Shipping and Returns

Currency

All prices are in Australian Dollars and will be processed in Australian dollars

SHIPPING

Free Shipping on all orders over $500-00 – Australia wide only
orders under $350 will incur a $12.00AUD shipping charge
Please allow 2 to 5 working days – Regular Post

We ship using regular parcel post .
You can track your parcel by the following link: http://auspost.com.au/track/

INTERNATIONAL SHIPPING

Allow up to 10 – 15 working days
Arcticwolf Pty Ltd will only post to a Billing Address for International Post
Free shipping does not apply to overseas orders
Flat Rate AUD $26-00

We deliver by regular Registered International Post or Pack and Track so you can track your order. A signature is required, when we send by Registered International Post, therefore we recommend a work address. If no one is available to sign for the parcel a ‘card to call’ will be left at the delivery address. You will then need to pick your parcel up from your nearest Post Office. Please allow up to 15 working days for your parcel to arrive.  

Refund and Return Policy

Please choose carefully. To return/exchange an item will incur another delivery charge of $7 unless where items are faulty, have been wrongly described or different to the item purchased. Your Tara Wolf item must be returned un-used with all labels/tags attached within 2 weeks. Please include a copy of your Invoice and reason for return.

If you are not completely satisfied with your Tara Wolf purchase we will offer you a full refund as we stand by our products. All you have to do is send it back to us and we will credit back the same method of payment. Please let us know your reason for a refund as this will help us improve our product or service.